Frequently Asked Questions

For full details of the invoicing options, please visit our "How to Invoice Us" page.

With electronic invoice delivery (Ariba, PDF-invoicing) you always receive confirmation that the invoice has arrived or has been uploaded successfully.
If you send invoices via regular post, the time of invoice reception might take some time, therefore, after a few days (depending on the country of dispatch) please use the webform available at the link below where you can check the invoice status. Click here for the invoice status contact form.

A barcode is a unique 14-character numeric code that is assigned by Bayer to each incoming invoice.

If you send an invoice by PDF-invoicing, you should receive a return message containing the barcode number. In case you are sending invoice via regular post, the barcode number is not provided.

To check the status of the invoices as well as their expected payment date please use the contact form. Click here for the invoice status contact form.

The information about the applicable payment terms can be found on the last page of the order received from Bayer. If you have any doubts or questions, please contact your purchaser or the purchasing department directly. Contact details can be found on the purchase order.

If the cash discount has been deducted from the payment, it means that the payment has been made in accordance with the payment terms entered in the system by your purchaser.
If you have any doubts or questions, please contact your purchaser or the purchasing department directly. Contact details can be found on the order received from Bayer.

For all billing guidelines, please visit our website at the following link.
Click here for the invoice guidelines.

In case you would like to clarify an incoming payment, please provide the remittance number, amount, and currency in our AP contact form. Click here for the AP Contact form.

The remittance number is a 10-digits number (8xxxxxxxxx) that is always provided in the note to payee.

To receive remittance advice automatically after each payment made, please provide your most recent remittance number, amount with currency, and your email address in our AP contact form.

For account statements for auditing purposes, please contact us using the AP contact form.
For the current statement of commitments, please use our webform to check the invoice status. Click here for the invoice status contact form.

To check the invoice status as well as their expected payment date please use our webform. Click here for the invoice status contact form. Please ensure that your invoice has reached us and is already overdue.

Please make sure that you follow all the submission requirements contained in the PDF-invoicing information page. Click here for the emailPDF info page.

Please note that the accounting department is not authorized to speed up the payment deadline for your invoice. If you do not agree with the payment terms given in the Purchase Order, please contact the purchasing department. All contact details can be found in the Purchase Order provided by Bayer.
Thank you.

In the interests of the security of your data, the change of the bank details may be updated only on the basis of a received invoice or a contract signed by your company and Bayer containing new bank details.
The change of the legal form, VAT-ID, company name or your company’s address may be made only basing on an invoice, contract signed by both parties or written (e-mail) confirmation.