Contact Us
Do you have questions or comments about Bayer or Bayer products? We’re happy to speak with you. Please refer to the contact information in the tabs below so that we can better direct your query.
For medical inquiries regarding prescription pharmaceutical products, such as dosage and administration, approved uses, ingredients and quality complaints.
Email: Canada.medinfo@bayer.com
Phone: 1-800-265-7382
Website for Healthcare Professionals: www.medinfo.bayer.ca
Customer Service
Inquiries Email: int.customerservice.canada@bayer.com
Orders and Deliveries
Email: customerservice.canada@bayer.com
Phone: 1 (800) 268-1432
Trade Relations
Email: traderelations@bayer.com
For inquiries regarding crop protection, environmental science and seeds.
Cereals/Oilseeds/Pulse – Email askus@bayercropscience.ca
Horticulture & Row Crops – Email info@bayercropscience.ca
Toll-Free Help desk: 1-888-283-6847
Bayer Environmental Science: 1-888-283-6847
In case of an emergency with any Crop Science product call 1-800-334-7577.
For inquiries regarding non-prescription products (such as, but not limited to, ALEVE®, Aspirin®), such as product dosage and administration, approved uses, ingredients and quality complaints.
Email: otc.canada@bayer.com
Phone: 1-800-265-7382
Medical Information
Contrast Media Products
Email: Canada.medinfo@bayer.com
Phone: 1-800-265-7382
Service (i.e., MEDRAD products)
For emergency service: 1-800-633-7237
Email: radiologycanadianservice@bayer.com (Parts and Inquiries)
Customer Service
Email: customerservice.canada@bayer.com
Phone: 1-800-268-1432
Contrast and Disposables Orders
Email: radiologycanadaorders@bayer.com
Phone: 1-800-268-1432 (Sales & Orders)
Inside Sales and Product Inquiries
Email: radiologyinsidesales.ca@bayer.com
If you would like to report a side effect experienced with a Bayer product, you have several options. You may:
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Contact your health care professional (e.g. physician or pharmacist)
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Report the side effect directly to Health Canada
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Or toll-free by calling 1-866-234-2345.
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Side effects can also be reported to Bayer Inc. by clicking on the link below:
SafeTrack
Note: You must be 18 years of age or older to use SafeTrack. If not, please report your side effect experience with a Bayer product by calling 1-800-265-7382.
Career Opportunities
Bayer only accepts resumes submitted via our website, where all of our positions are listed. To apply for positions with Bayer in Canada, please submit your resume here.
HR Operations
Phone: 1-855-623-8178
Monday - Friday : 8:30AM - 5:00 PM EST.
Media
For inquiries from members of the media who have questions about Bayer in Canada.
Email: mediacanada@bayer.com
Accessibility
Bayer is committed to providing an accessible environment that respects the dignity and independence of people with disabilities.
To view Bayer‘s Statement of Commitment to creating and maintaining accessibility and an accessible environment, please click here.
To view the Bayer Inc. 2023 Accessibility Compliance Report, please click here.
To view the Bayer Crop Science Inc. Accessibility Compliance Report, please click here.
If you require this information in an alternate format, please contact us at 1-800-62BAYER (1-800-622-2937) or submit your inquiry via our contact form.
Miscellaneous
For all other inquiries related to Bayer in Canada.
Phone: 1-800-62BAYER (1-800-622-2937)
Mississauga Office (Pharmaceuticals, Consumer Health and Radiology)
Bayer Inc.
2920 Matheson Boulevard East
Mississauga, Ontario
L4W 5R6
Calgary Office (Crop Science)
Bayer CropScience Inc.
#130, 160 Quarry Park Blvd. SE
Calgary, Alberta
T2C 3G3
